Send SMS Campaigns to Contacts
Broadcast time-sensitive messages to 100s of customers in seconds via SMS
Nora reads a contact list from Sheets and sends personalized SMS messages via Twilio. Track delivery and opt-outs automatically.
Broadcast to customers via SMS for urgent messages: event reminders, appointment confirmations, flash sales, or status updates. Nora reads a Google Sheet with phone numbers and names, composes a message (with personalization like {{name}}), and sends it via Twilio. Nora respects opt-outs—it checks your unsubscribe list and skips those numbers. Each SMS is logged with timestamp, delivery status, and bounce reason. You get a summary report: sent, delivered, failed, opted-out. Perfect for restaurants confirming reservations, salons reminding customers, or e-commerce alerting customers to order status. SMS has 98% open rate—much better than email.
How it works
- Read contact list from Google Sheet (phone, name, optional fields)
- Check opt-out list and remove those numbers
- Personalize message template with {{name}}, {{appointment_time}}, etc.
- Send SMS via Twilio to each number
- Log delivery status: sent, delivered, failed, reason
- Generate report and update Sheets with delivery tracking
Frequently asked questions
What does "Send SMS Campaigns to Contacts" do?
Nora reads a contact list from Sheets and sends personalized SMS messages via Twilio. Track delivery and opt-outs automatically.
How long does setup take?
Under 5 minutes. Connect your tools and Nora handles the rest.
Which tools does this use?
Uses Twilio and Google Workspace, run by your Marketing Manager.
How much time does this save?
Saves approximately 1-2 hours per campaign, running on-demand when campaign triggered.