Send Appointment Reminders via SMS
Reduce no-shows by 40%—Nora sends SMS reminders 24 hours before appointments
Nora reads your calendar or appointment book and sends SMS reminders 24 hours (and optionally 1 hour) before each appointment.
No-shows cost businesses thousands. Nora syncs with your calendar or appointment management system (Google Calendar, Calendly, booking tool) and sends automated SMS reminders 24 hours before each appointment. The message includes the date, time, and a confirmation button (optional—reply YES/NO to confirm). If someone replies 'No', Nora alerts you so you can open that slot for another customer. One hour before, Nora sends a final reminder with the meeting link or address. Track show/no-show rates in a Sheets dashboard. Reduces no-shows by 30-50% and improves customer experience.
How it works
- Query calendar or booking system for upcoming appointments
- Identify appointments 24 hours away
- Extract customer phone, appointment time, and details
- Send SMS reminder with time, date, and confirmation prompt
- Log reminder sent and track responses
- Send 1-hour reminder with meeting link or location
Frequently asked questions
What does "Send Appointment Reminders via SMS" do?
Nora reads your calendar or appointment book and sends SMS reminders 24 hours (and optionally 1 hour) before each appointment.
How long does setup take?
Under 5 minutes. Connect your tools and Nora handles the rest.
Which tools does this use?
Uses Twilio and Google Workspace, run by your Operations Manager.
How much time does this save?
Saves approximately 2-3 hours per week, running 24 hours and 1 hour before each appointment.