Auto-Request Product Reviews
Email customers 7 days post-purchase to request reviews, increasing review volume and trust signals
Shopify integration that sends review request emails at optimal timing (7 days after delivery), links to your review platform (Trustpilot, Judge.me, etc.), and tracks completion rate.
Nora monitors orders and estimated delivery dates. Seven days after the estimated delivery (giving customers time to use the product), Nora sends a review request: 'Loving your [product]? Share your honest review and help others decide.' The email includes a direct link to your review platform (Google, Trustpilot, Judge.me, etc.). Subject line is personalized: 'Tell us about your [Blue Hoodie]!' instead of generic 'Review Your Purchase'. Managing reviews manually (sending emails, tracking who's been asked, following up with non-responders) takes 3–5 hours/week. Nora automates this and increases review volume by 20–40% because timing is optimal (customers have used the product) and the CTA is clear. Reviews improve trust and SEO, directly boosting conversion rate. You can customize the message per product (luxury items get 'Share your experience', consumables get 'How was your purchase?') and set rules for VIP customers (skip review request, send thank-you instead). Nora reports on review request click-through rate and average product rating over time.
How it works
- Track orders and estimated delivery dates
- Calculate review request send date (7 days post-delivery)
- Compose personalized review request email
- Generate review platform link (Trustpilot, Judge.me, etc.)
- Send email with product name and direct review link
- Track email opens and review link clicks
- Report on review request campaign performance
Frequently asked questions
What does "Auto-Request Product Reviews" do?
Shopify integration that sends review request emails at optimal timing (7 days after delivery), links to your review platform (Trustpilot, Judge.me, etc.), and tracks completion rate.
How long does setup take?
Under 5 minutes. Connect your tools and Nora handles the rest.
Which tools does this use?
Uses Shopify, run by your Customer Support.
How much time does this save?
Saves approximately 3 hours/week, running 7 days after estimated delivery date.